1.1 Your privacy is important to “Lamda LEVENTIS A.V.E.E.”. For this reason, we have developed a Privacy Policy which governs the way in which your data are collected, used, disclosed, transferred and stored. Specifically, the Privacy Policy (hereinafter the “Policy”) describes the way in which “Lamda LEVENTIS A.V.E.E.” (or “we/us”) collects, uses and shares personal data, which we collect from you as the user of the websites, devices, applications and services of “Lamda LEVENTIS A.V.E.E.” (hereinafter collectively referred to as the “Services”). “Lamda LEVENTIS A.V.E.E.” shall endeavor to comply with all the laws that apply concerning the management of information that concerns you. Please read our privacy protection practices carefully and do not hesitate to contact us.

1.2 Please keep in mind that the Privacy Policy applies to your use of our Services (which are part of the Services covered by this Privacy Policy, alongside the web sites and the online applications that we make available). It also applies, regardless of use, to the PCs, mobile telephones, tablets, TVs or any other device you use to access our Services. It is important that your read the Privacy Policy carefully, as, every time you use our Services, you will be deemed to have accepted the amendments and the practices described in the Privacy Policy and the additional privacy policies. In case you disagree with the practices described in the Privacy Policy, you should not use our Services.

1.3 Any future related regulations that may take effect will form part of this announcement. In any case, “Lamda LEVENTIS A.V.E.E” shall reserve the right to change the personal data protection terms, according to the applicable legal framework.  This policy may be amended; therefore, we ask that you periodically check this page to ensure that you are updated on any changes. It is clear that the continued use of the Website means that any amendments to these terms are accepted. It is, therefore, important that you check often for any updates to the Privacy Policy. By accessing or using our Services, provided that we have posted an updated version of the Privacy Policy, you agree with the new practices that will be included in the information notice. In case your data is forwarded to third parties for marketing purposes, you will be asked to grant explicit consent anew. 

1.4 The most recent version of the Privacy Policy will always be available on the website of “Lamda LEVENTIS A.V.E.E.”

NOTE: The wireless network administrator, the provider of the operating system of your mobile device, tablet, PC and/or applications, toolbars, services, additions, social networking platforms and third-party websites may also collect, use and share information that concerns you, your device and the use you make thereof. The privacy policies of “Lamda LEVENTIS A.V.E.E.” do not cover third parties or their products, actions or services. “Lamda LEVENTIS A.V.E.E.” is not able to control the way in which third parties collect, use or protect your data. For more information on the privacy practices of third parties, please refer to their privacy policies. In any case, we recommend that you download applications from, connect to and contact only reliable third parties.




2.1 Certain Services offer you the possibility to provide information directly to us. For example:

  • Several of our Services offer users the possibility to create accounts or profiles.  In conjunction with these Services, we may ask you to provide certain information that concerns you, so that you may manage your account or profile.  For example, when creating an account via the link, you may submit certain information that concerns you, such as your full name, your sex, country, language preference, your e-mail address, your full postal address, your telephone number. If you order a product or a paid service from us, we may ask for your name, contact details, delivery and billing address and credit card information so that we may process your order.
  • When you visit the website in order to access the “Lamda Pro” Account that you have already activated, you shall be requested to provide us the following information, by way of an example: the e-mail address that you use as a username for your account and your pre-selected password.
  • Some of our Services allow contact with other persons. This contact will be transmitted via our systems and will be stored therein
  • When you participate in competitions, promotional activities, prizes, future events and news regarding products and services offered by “Lamda LEVENTIS A.V.E.E.” through its web pages.

2.2 The Website administrator shall collect personal data of the site’s Users only when said users willingly provide them. The procedure for the registration on the Website and the use of its services requires the provision of at least certain personal data. Personal data are details or information that identify a person, such as name, e-mail address or other data that may reasonably be connected with a person’s identity. Any personal data provided by the user/member anywhere on the Website shall be used exclusively for the purpose of ensuring the functionality of the services offered and may not be used by any third parties unless in compliance with the provisions of Law 2472/97, as in force, on the protection and processing of personal data, as in force at any given time.

2.3  The users may, via the website, be provided with the capacity to navigate, via special links (links, hyperlinks, banners), to third-party websites, the content of which is formed at the exclusive responsibility of such persons. “Lamda LEVENTIS A.V.E.E.” shall not guarantee their availability and shall not approve or be responsible for the content, the correctness, the legality, the completeness, the timeliness and the accuracy of the information or the quality and the properties of the products and services that are provided by such persons via the aforementioned websites. “Lamda LEVENTIS A.V.E.E.” shall not be responsible either for errors or malfunction of the third party websites, as well as for any damage caused to the user due to access to and use of the information, services and products provided by such third-party websites.

2.4  The Internet is not a secure environment and, even though “Lamda LEVENTIS A.V.E.E.” uses anti-virus software, it cannot guarantee that the functions of the website will be continuous or free of any kind of errors and viruses and it shall not be responsible for any data loss or other damage caused to the user or third parties that is due either to the use/copying/download or to alteration or infection by viruses or other unauthorized third-party interventions in files and information provided via the website. The user shall be exclusively responsible for the protection of his/her system from viruses.


Procedure used and nature of the information collected and processed

3.1 We collect personal and anonymous information. Such anonymous data are processed statistically and allow us to improve our products and services.

3.2  We collect the information that you provide us with during your registration for the Services of “Lamda LEVENTIS A.V.E.E.” on the website related to the User’s name and any other identifying information that is required for the management of the User’s account. We would like to inform you that your personal data and the information collected and processed when you manage your account on the website are fit for the purpose and are required for the processing of your requests. The data collected are (indicatively) the following:

  1. E-mail address
  2. Login
  3. Password
  4. IP address
  5. Network type
  6. Host name
  7. Port
  8. Device PIN
  9. Product name and version
  10. Date and time of access to the website
    General information regarding the duration and type of device use
    12. Data that are stored in the central administration apparatus, such as date and time of system start-up, date, time and duration of operation of the domestic appliances that are connected to the system, data related to taking of photographs
    13. Domestic appliance energy consumption data
    14. 15. Data and information relating to the way in which our services are used during the recording of your requests
    16. Full name
    17. Date of birth
    18. Language preference
    19. Country
    20. Address (street, postcode, city, municipality)
    21. Nationality
    22. Ethnicity
    23. Company name (for legal entities)
    24. Mobile telephone
    25. Occupation
    26. Fax number
    27. Residence details (type of property, surface area, description of property, type of address)
    28. Device installation location
    29. Confirmation of device use (number and type)
    30. Recording and notifications history

NOTE: Some of the remote domestic automation management services may use the technology of the Global Positioning System (GPS); for further information on the privacy practices of third parties, please refer to their privacy policies.

With your consent, geolocation services may be activated on the application installed on your smartphone, touchpad or other compatible device you are using. Geolocation services allow the user to automatically activate the application depending on his/her distance from the selected area; this will in turn activate the preselected domestic devices of the user that are connected to Connexoon. The necessary equipment for the provision of these services usually consists of a geolocation device, on the one hand, which includes a SIM card for connection to the mobile telephony network or the possibility of connection to the Internet via Wi-Fi, Global Positioning System (GPS).

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